Problem Solving -Two Days Experiential Learning and Certification Programme

Problem solving is one of the most essential skills required for all employees. World Class Organizations will have More Problem solvers than Problem Reporters.

It is pleasure to announce our next PSTT-Problem Solving Tools and Techniques programme in Bangalore. This 2 days experiential learning program scheduled on 22^nd and 23^rd September 2016,  is designed to cover both Problem Solving methodologies and Tools.  Upon completion of this training, participants will be able to effectively recognize, prioritize, analyze and solve most of the workplace problems. Like all our other programmes ,this programme is also designed to address both tools and cultural factors to put implementation on fast track overcoming all resistances. Please refer the attached brochure for more information and benefits.

We look forward for your participation. Please feel free to contact us for any clarifications.

Seven Great Thoughts which can transform organizations

Lean Champion - Experiential Learning Program

It is pleasure to announce our next LEAN-CHAMPION program in Bangalore. This 2 days experiential learning program scheduled on 17^th and 18^th December 2015,  is designed for professionals who are passionate about lean and like to lead lean initiatives effectively in their organization.  Like all our other programs ,this program is also designed to address both tools and cultural factors to put implementation on fast track overcoming all resistances. As you aware, lean can be applied to any sectors including manufacturing, Service, Education and healthcare to achieve excellent top and bottom line results. Please refer the attached brochure for more information and benefits.

 

Seven Great Thoughts which can transform organizations (Culturally and financially) if applied with right spirit

By: P R Ramesh, Principal Trainer and Coach, Seven Steps Business Transformation Systems

www.ssbts.in

1) In god we trust, all others bring data - Dr Edward Deming

If applied, this will easily reduce 75 % of meeting time. Most of the organizations spend hours together in meetings without data.  Arguments, assumptions, opinions take everyone's valuable time. You can make a poster of above quote and display in all meeting areas.

2) The greatest danger for most of us is NOT that our aim is too high and we miss it, BUT that it is too low and we reach it!  - Michelangalo

I have seen organizations taken mediocritic goals, exceed them and celebrate when their competitors doing ten times better by challenging status quo. If this principle is adopted, we can utilize our people potential to their best

3)" If I had 8 hours to chop a tree, I would spend 6 hours sharpening my axe"

Planning, training and development taken back seat in many organizations.  Most of the time senior management will be busy in fire-fighting. By following this principle we can prepare the organization for future (Refer: 4 quadrants of time management by Stephen covey- This is a second quadrant activity)

4) We are what we repeatedly do; Excellence then, is not an act, but a Habit – Aristotle

Consistency is the biggest problem in most of the organizations. We start with great initiatives and don’t sustain them. Like Dr Deming said, “Secret of success is constancy of purpose”. 

5) “It is better to deserve honors and not have them than to have them and not deserve them”- Mark Twain

Think about ISO 9000 certificates, excellence awards etc... 

6) “Give a man a fish, feed him for a day….

Teach a man to fish, feed him for a lifetime.”

Great organizations are those which have less problem reporters and more problem solvers.  With proper mentoring, we can create more problem solvers.

7) What cannot be measured, cannot be managed

We need to move from no measurements/vague measurements to clear operational definitions and measurements. This alone will bring in 50 % improvement in any improvement project.

And the eighth quote ……………………….. Which is a pre-requisite!

“Vision without action is merely a dream.

Action without vision just passes the time.

Vision with action can change the world

– Joel Barker

Prevention is a MINDSET

Many of us regret after something gone wrong. It is not uncommon because preventive thinking is not easy. The other reason is we cannot predict everything so we rely on corrective action. But the recent case made me to think about preventive action once again. After recent case of attack on a lady in an unguarded ATM at Bangalore, the authorities decided to close ATMs which does not meet some security guidelines. It is not a bad decision but again i thought of the other case which is linked to this. Few years back , it was made mandatory that all Malls/public places should have metal detectors OR doors which every visitor has to pass through. Recently i visited many such places and these devices were kept just as a formality and no one bother to care even it was alarming (Except in Airports). They all just follow the regulations without any conviction. Same happens when some road accident happens. Without even looking at root causes , we just introduce some road humps or extra signals. The same is applicable to our personal lives also.

 Food for thought

a) Why our mind dont think about preventive actions - Be it our health or Profession
Recently i heard someone was mentioning that we think more on medicare than healthcare !
b) Corrective actions are not BAD but it should not happen like the metal detectors at Malls. Why we are no negligent about such systems which protect us from terrorist attacks?


website: www.ssbts.in

Seven Quality Mantras

I listed Seven Quality Mantras which we can revisit/practice and Spread as a part of Quality Month- November ( an sustain later..........)

   In God we trust , all others please bring data - Dr Deming

Mantra no 1 (Q1) - Speak with data and Facts

Q2 -  Don't Receive Defects, Don't produce Defects and Don'd pass defects to next process ( Next process is your customer)

Q3 -  No data with out analysis, no analysis without action and No action without standardization

Q4 - Ask why 5 times to get in to the root cause of the problem.

Q5 -  Stop the process/line to correct problems

Q6 - Make PDCA  way of life (Hint : Front line Hourly PDCA, middle management shift/daily PDCA and top managers weekly PDCA )

Q7 : Make QMS a way of life (Move from document oriented quality system to Performance oriented Quality System)

Make Quality   a Culture in the organization

Happy Quality Month


website: www.ssbts.in

My definition of luck

You go to an examination, fully prepared. Reach ontime and receive question paper. You are happy that you know all the answers. You take your pen and start writing BUT it is not writing. you know that it was working fine when you checked before coming to exam. No problem, you have a back up pen. My god ! it is also not working !. So what ? one of your fellow members must be carrying more than one pen. You are shocked to notice that everyone carried only one pen including the examiner. You tried to get a pen from outside but it is a remote area and no way you get a pen with in 3 hours. You tried all your engineering techniques to make one of your pen write but in vain. You waited expecting that some one finish early and you can barrow his/her pen BUT every one took full time. Finally you failed in the exam.So it is your bad luck

Before blaming the luck, let us make all the efforts


website: www.ssbts.in